Emergency Response for Our International Clients: A Story of Swift Action

By 09/11/2023Life in Japan

Last night, we received an urgent call from one of our international clients: “My young child has accidentally locked me out of the house with the keys still inside, and I can’t get back in!” Without hesitation, I grabbed the spare keys and rushed to the scene.

Upon arrival, I was met with an intense situation: fire trucks and police cars surrounded the area, and a crowd of officers and firefighters were poised for action. I learned that had I been just a few minutes later, the firefighters were ready to break through the window to ensure the child’s safety.

This incident is a stark reminder of the unpredictable nature of household emergencies, especially for non-Japanese speakers. The tension that comes with unexpected issues can be overwhelming.

At Dios, we believe we are the most reliable service for foreigners in Japan, available 24/7 for any emergency that may arise. Our commitment to providing immediate, compassionate assistance is unwavering, and we stand ready to support our international community at a moment’s notice.

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